Crossvale Inc

Principal Architect / Account Representative

3 weeks ago


This individual will provide support to the client by identifying and documenting business needs.  The individual will also provide solution design and architectural and development oversight to the client project. The individual will be expected to oversee the development of qualified solutions based upon client requirements and environment. The individual will be responsible for solution governance and delivery processes.


  • Leads the development of architectures for complex systems, ensuring consistency with specified requirements agreed with both external, and internal customers.
  • Takes full responsibility for the balance between functional requirements, service quality and systems management requirements within a significant area of the Organization.
  • Establishes policies and strategies for the selection of architecture components.
  • Coordinates design activities, promoting the discipline to ensure consistency.
  • Manages the target design, policies and standards. Works proactively to maintain a stable, viable architecture ensuring consistency of design across projects.
  • Manage the production of the Technical Design Document.
  • Leads the delivery of the project ensuring a smooth deployment. Takes ownership of production deployments and coordination of production issues when needed.
  • Build, maintain and leverage appropriate relationships with the client(s) in order to influence solutions adoption and create a good environment for new opportunities
  • Operates as the lead point of contact for any and all matters specific to the client
  • Negotiates contracts and close agreements keeping a good ratio between risk and margin
  • Ensure timely and successful delivery of our solutions according to client needs and objectives
  • Develop new business with existing clients and/or identify areas of improvement
  • Build trust with key individual within the client organization.
  • Ensures that the delivery exceeds the quality standards expected by the client.


  • 10+ years of experience related to software development testing web based applications and development. Experience of working in an Agile environment.
  • A minimum of 10 years of professional technical experience related to software development, systems design and deployment, or networking and infrastructure.
  • A minimum of 4 years in a professional senior technical role such as technical lead, team lead, architect, or any other hands on leadership role.
  • A minimum of 5 years of experience working with customers directly.
  • A minimum of 3 years of experience managing a customer account.
  • The individual must have at least a Bachelor’s Degree in a technical field closely related to Information technology such as Mathematics, Engineering, Computer Science, or Information Systems. A Master’s Degree or above is preferred.
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communication skills


Technical Skills: 

  • Must have experience with using, tuning, and deploying solutions on a commercial database such as Oracle, SQL Server or DB2.
  • Other skills: SOAP, REST,  HTTPS, ,  JDBC, Centra Site 8.0, MQ, , XML,  Oracle10g, Toad, Visio, SoapUI, Unix, FTP, SQL server
  • Must have experience working with and developing design and requirements documents and artifacts such as Entity Relation Diagrams, UML diagrams, User Stories, Use Cases, Swim Lanes, etc.
  • Must have excellent technical problem solving skills, including identifying and addressing performance problems, system defects, hardware issues, etc.
  • Must be able to work independently and provide proactive leadership in a complex environment with multiple teams.
  • Must have excellent written and oral communication skills, including conducting presentations to teams and to customers
  • TOGAF and / or Red Hat certification will be considered.






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